Our latest performance-related reports are listed below.

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You can download our report on our Tenant Satisfaction Measures each year:

Barnet Homes performance reports
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You Said We Did - Improvement focus areas 2024-25

1 file(s) 112.10 KB
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Barnet Homes TSM Report - 2024-25 (web)

1 file(s) 2.24 MB
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Customer Contact Access Performance (2024-25)

1 file(s) 431.93 KB
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2024-25 Quarter 4 Complaints Performance

1 file(s) 206.34 KB
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2024-25 Quarter 3 Complaints Performance

1 file(s) 191.67 KB
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2024-25 Quarter 2 Complaints Performance

1 file(s) 177.75 KB
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2024-25 Quarter 1 Complaints Performance

1 file(s) 175.86 KB
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Barnet Home Tenant Satisfaction Measures report - 2023-24

1 file(s) 173.12 KB
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Annual Complaints Performance and Service Improvement Report (Barnet Homes - London Borough of Barnet) 2023-24

1 file(s) 579.42 KB
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Housing Ombudsman Complaint Handling Code Self-Assessment 2024 (Barnet Homes, London Borough of Barnet)

1 file(s) 457.26 KB
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