Caretaking

What our Caretakers do

What our Caretakers don’t do

• Carry out visual checks on communal areas to make sure there are no health and safety issues, including trip hazards, broken windows and doors
• Report any communal repairs
• Check and clean the communal bin area and remove any excess rubbish
• Check the security and door entry system is working if your block has one
• Sweep and mop all internal entrances, corridors, staircases and lifts
• Clean windowsills, banisters and railings
• Clean walls as required e.g. remove any dirt or scuffs
• Clear graffiti where possible or report it for removal. If graffiti is offensive it will be removed within 24 hours
• Check communal lights work and clean them as required
• Litter pick all communal areas
• Sweep or clean kerbs and hard surfaces in external areas e.g. communal patios or drying areas
• Clean communal windows where these are accessible

On a seasonal basis when required we will:

• Clear leaves and dead weeds, depending on weather conditions
• Salt access pathways to blocks in severe frost and snow

• Give access to electrical cupboards for broadband or meter readings or access to roofs to check aerials or satellite dishes. (The company that has requested access should have their own keys for access).
• Arrange removal of abandoned vehicles. Click here for information on the abandoned vehicles services provided by Barnet Council
• Caretakers do not deal with signage enquires which include putting up signs such as no smoking or no fly tipping, or deal with complaints regarding a breach of signs already up. Please contact our Customer Contact Team at TalktoUs@barnethomes.org if you have signage enquiries.