Condensation is the water produced when moist air, vapour or steam comes into contact with a cold surface, such as windows, walls and floors and places with little air moving around. You can see it on bathroom mirrors when you bathe or shower.
It can cause mould to grow on walls and ceilings which can damage clothes, bedding and floor coverings. It is vital that condensation is not ignored as it can result in damp and mould, which is harmful to your health.
Barnet Homes’ Damp, Mould, and Condensation Policy sets out our approach to promptly resolving, diagnosing and preventing issues, as well as proactively managing the potential risks that may arise from damp and mould within tenants’ homes.
Tenants’ responsibility
Condensation can become an issue when it causes damp and mould. Tenants have a responsibility to ensure that condensation is managed and does not lead to damp problems – for example by cleaning windows and wiping away condensation.
Download our condensation leaflet for tips on how to prevent and treat damp issues caused by condensation.
Barnet Homes’ responsibility
If you are doing everything that you can to reduce condensation but still find that you are having issues related to damp and mould, then the issue may be something beyond your control – such as a defect in the property e.g. leaky roof, broken extractor fan or faulty damp-proof course. If this is the case, please report it to our Healthy Homes Team by using this form. Using the web form will be the quickest and easiest way to help you, but you can also email healthyhomesteam@barnethomes.org or call 020 8080 6587.
Similarly, if you have additional needs that make it hard to manage condensation in your home, please reach out to us and we will provide additional support.