Thursday 12 March
🕑 14:30–16:00
🕖 19:00–20:30
Many tenants receive letters at this time of year explaining changes to their rent and service charges. These can be confusing, so we’re hosting a free webinar to help make things clearer.
Join us to learn:
• How social housing rents are set and the rules landlords must follow
• What tenants have the right to know about rent and service charges
• Recent updates on rent convergence
• What landlords must do when explaining charges
• What to do if something doesn’t look right
• The support available if someone is struggling to pay
• Practical steps to help prevent arrears
There will be plenty of time for questions.
👉 Open to all social housing residents.
👉 Register here: https://www.fourmillionhomes.org/events/category/webinars/
📣 Call for Good Practice Examples
We’re also looking for housing providers willing to share short examples of how they support tenants who are struggling with rent—such as early intervention, benefits advice, or sustainable repayment plans.
If your organisation has an approach that’s working well, please get in touch.