The Barnet Group has recently launched a new Online Balance Checks Portal for Barnet Homes/ Opendoor Homes tenants and Barnet Homes leaseholders. The self-service portal enables residents to access priority services at a time convenient to them, without having to call or email us.
Key features of the portal include: checking rent or service charge account balances, requesting rent or service charge statements, creating payment plans and using a budget planner.
The portal can be used by:
- Current Barnet Homes tenants (primary or joint)
- Current Barnet Homes leaseholders
- Current Opendoor Homes tenants (primary or joint)
The portal cannot be used by:
- Other household members of the above
- Former tenants or leaseholders
- Residents living in temporary accommodation
To register/ sign up for the online portal and create an account, you will need to have the following information to hand:
- Email address
- Tenancy reference/ service charge account number
- Mobile number
- Date of birth (some residents might find that they do not have a date of birth linked to their account and an error message will appear. If this happens, please contact us at talktous@barnethomes.org and we will help you set up the account).
For further information about the portal you can view a demonstration video and the different features here.
To access the portal please visit: https://my.thebarnetgroup.org/