Most of us have lost face (embarrassing, sticky situation) at some point. But losing teeth?

It was a serious matter for one of our elderly tenants who had managed to lose her full set of dentures.

This Grahame Park resident was extremely panicked and slightly embarrassed when she contacted our call centre to explain her predicament.

But one of Barnet Homes’ caretakers, Osas, did the best he could to find a solution for the resident.

“The resident was really distressed – and usually doesn’t leave the house without having her dentures in so I really wanted to help. The whole time I was with her she was covering her mouth – that was how much of an issue it was to her that she had lost the denture set,” said Osas.

With the resident’s assistance Osas had to go through every item of rubbish from her waste bags – and it’s typical, that the dentures were found right at the bottom of one rubbish sack.

“When I found her dentures, the resident was over the moon,” said Osas.

A great example of the human element our caretakers provide to residents on a daily basis.

And of course, the best part is our resident can again feel comfortable leaving her house – with a smile.