Dear Ms Dyer,

Thank you for your request asking for information that we hold as follows. I apologise for the delay in response, please see our responses below in blue:

 

  1. your most recent and your historical written compliance record; and 

 

We aren’t clear what exactly you are asking for on this point – – can you please expand upon what you mean so I can go back to the teams with more detail, please?

 

 

  1. any other information you have recorded / hold about the impact of requiring Disabled people and non-Disabled people applying for housing and homeless assistance under either Part 6 or Part 7 Housing Act 1996 to complete application forms (or otherwise communicate) online.

 

No information is held on the impact of requiring disabled/non disabled people to complete application forms online.

Your Rights

If you are unhappy with the way your request for information has been handled, you can request a review by emailing Talk2Us@barnethomes.org and marking it as an appeal for the attention of the Data Controller. There is no charge for making an appeal.

After this, if you remain dissatisfied with the handling of your request or complaint, you have the right to appeal to the Information Commissioner:

Kind regards,

Carly Williamson

Complaints and Information Manager