Barnet Homes has a legal obligation to keep the structure of council homes in good repair. However, tenants are expected to carry out some minor repairs themselves.
We aim to provide you with a consistently high standard of service of service and our contractors were chosen following thorough quality assessments.
Our responsibility as landlord
We are responsible for maintaining:
a) the structure and exteriors of properties, including:
• drains, gutters and pipes outside
• footpaths and steps to properties
• roofs and chimneys (though not sweeping chimneys)
• outside walls, outside doors, windows sills and frames
• the internal structure (such as walls and stairs)
• decorating the outside of the building.
b) fittings, including:
• fittings in your home which supply water, gas, electricity and sanitation, including sinks, basins, baths and toilets
• fittings for water and heating that we supply.
c) shared areas, including
• entrances
• halls
• stairways
• lifts
• rubbish chutes and bins (including recycling bins)
• shared TV aerials
• electric lighting.