Please take care of your home and
report any significant faults to us as soon as you are aware of them.
You can find
here a list of repairs that our contractors will carry out at your home.
Please allow our contractors into your home to carry out the work they need to do. If you do not, you will be breaking the conditions of your tenancy.
Tenants are expected to carry out some minor repairs themselves.
As a tenant, you are responsible for:
• internal decorations, minor cracks and small holes
• clearing blocked sinks or gullies
• internal doors, frames and skirting boards
• fencing and gates, unless they bound a public walkway or highway
• external door locks
• replacing toilet seats and sink chains
• floor tiles and fireplace surrounds
• fuses, resetting circuit breakers, fluorescent tubes and light bulbs
• hooks, curtain poles and pelmets, shelves and fittings
• draught excluders
• window glass broken deliberately, or as a result of negligence
• adjustments to doors after fitting new carpets
• fitting your own electrical appliances, such as cookers
• washing machine connections
• any faults with your electrical appliances
• wooden garden sheds
• any improvements or alterations you have made to the property.
We offer a range of advice on how to carry out minor repairs at your home. See the menu on the left for more information.