1. Check the Statement of Cover to make sure that the loss or damage is covered.
2. Contact us for an insurance claim form.
3. Fill in the claim form and send it to the insurance company.
4. Tell the police if something has been stolen or maliciously damaged.
5. Arrange for any emergency repairs to be carried out to prevent further damage.
6. If repairs do not need to be made immediately, get two estimates. You can send your claim form to the insurance company before you have received the estimates.
7. You should wait until you have authorisation from the insurers before starting work.