Your feedback can help us to improve the service we offer you. We welcome all complaints, compliments and suggestions.
We encourage our staff to go the extra mile to help residents. Any compliments are very much appreciated and can help ensure continued good performance.
At the same time, we recognise that things can occasionally go wrong. We welcome feedback as a valuable opportunity to learn from mistakes and make improvements for the future.
If you wish to complain, or if you wish to comment on our services, please
contact us.
You can find more information about our performance on complaints in our
Annual Complaints Report for 2010-11.