If you are not happy with something we have done or have not done, please let us know. We would also like you to let us know when we have done something well or if you have a suggestion about something we could do better

Complaints

We have three steps for dealing with complaints, For more information please see Talk2Us Leaflet

Compliments

When we receive your compliment we will write to you to thank you within 10 working days. Compliments will be shown to the manager of the service or person you compliment, and they will be congratulated for providing good service. For more information please see Talk2Us Leaflet

Suggestions

When we receive a suggestion, we will write to thank you within 10 working days. A manager will let you know within 25 working days how we will put your suggestion into practice or explain why we can't. For more information please see Talk2Us Leaflet

To log a Complaint Compliment or Suggestion please use the Talk2Us online form