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  • About us
    • About Barnet Homes
      • Our aims
      • Customer service
      • Our service standards
      • Our achievements
      • Performance
        • Performance 2011-12
        • Performance 2010-11
        • Previous performance
      • Regeneration
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        • Help us get the best contracts
        • Advice on bidding
        • Current tenders
      • Equality and diversity
        • Why this is relevant
        • Our commitment
        • Equality analysis
        • Positive about disabled people
    • Our Board and governance
      • Meetings and agendas
        • Board Papers
          • Board 2010-11
          • Board 2009-10
          • Board 2008-09
          • Board 2007-08
          • Board 2006-07
          • Board 2005-06
          • Board 2004-05
        • Audit and Risk Committee
        • Business & Resources Sub Group
          • Business/Resources 09-10
          • Business Sub 2008-09
          • Resources Sub 2008-09
          • Business Sub 2007-08
          • Resources Sub 2007-08
          • Business Sub 2006-07
          • Resources Sub 2006-07
          • Business Sub 2005-06
          • Resources Sub 2005-06
          • Business Sub 2004-05
          • Resources Sub 2004-05
        • Standards & Asset Management Sub Group
          • Standards/Asset 2009-10
          • Standards 2008-09
          • Asset 2008-09
          • Standards 2007-08
          • Asset 2007-08
          • Standards 2006-07
          • Asset 2006-07
          • Standards 2005-06
          • Asset 2005-06
          • Standards 2004-05
          • Asset 2004-05
      • Board members
      • Constitution
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    • Strategies and reports
    • Jobs and careers
      • Current vacancies
      • Working for us
      • What we offer
      • How to apply
      • Completing an application
    • Involving residents
      • Have a direct say
        • Hub meetings
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        • Resident scrutiny (PAG)
      • Your community
        • Resident groups
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        • Gardening Club
      • Working with youth
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    • Professional services and consultancy
      • Seminars and workshops
      • Mediation services
  • Information for tenants
    • Your tenancy
      • Types of tenancy
      • Joint tenancies
      • Passing on your tenancy
      • Transferring your tenancy
      • Extended holidays
      • Right to Buy
      • Making alterations
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      • Entry to your home
      • Viewing tenancy records
      • Insurance
    • Repairs
      • Our repairs service
      • Tell us about your repair
      • Your responsibilities
      • Appointments for repairs
      • Annual gas safety check
      • Condensation
      • Water leaks
      • Electrics
      • Plumbing
    • Your rent
      • What your rent pays for
      • Online rent account
      • Help and advice for paying your rent
      • Other ways to pay
      • Rent cards
      • Rent payment dates
      • Garage rents
    • Your environment
      • Caretaking
      • Major environmental works
      • Report a problem
      • Pest control
      • Going green
    • Antisocial behaviour
      • What to do
      • Action we will take
      • Your responsibilities
      • Domestic violence
    • Major works
    • Help to live independently
      • Sheltered housing
      • Adaptations
      • Assist
      • Other Assist services
      • Help with your tenancy
      • Mobility scooters
      • Telecare
    • Moving home
      • Applying for a home transfer
      • Swapping homes
      • Fresh Start scheme
      • Moving to sheltered housing
      • Buying a private property
      • Moving out
    • Home safety
      • Fire safety
      • Gas safety
      • Asbestos
      • Bogus callers
      • Beat the burglar
      • Cold weather advice
    • Digital switchover
      • What is the switchover?
      • About the work
      • What you will get
      • Buying additional services
      • Connecting your system
      • Troubleshooting tips
      • Questions you may have
  • Information for leaseholders
    • Your lease
      • Who owns what?
      • Responsibilities
      • Altering your home
      • Changes to your lease
      • Subletting your home
      • Selling your home
      • Home safety
    • Service charges
      • What your charge covers
      • How to pay
      • Online account
      • Service charge example
      • Querying your service charge
      • Other ways to pay
    • Major works
      • The work
      • Your contacts
      • The products and benefits
      • Paying for work
      • Frequently asked questions
    • Financial help and support
      • Payment schemes and discounts
      • Other help and support
    • Repairs
      • Our repairs service
      • Tell us about your repair
      • Gas safety
      • Condensation
      • Water leaks
      • Electrics
      • Plumbing
      • Cold weather advice
      • Gas detector offer
    • Insurance
      • Making an insurance claim
      • Contents insurance
    • Freeholders
      • Your transfer agreement
      • Your responsibilities
      • Home improvements
      • Moving home
    • Digital switchover
      • What is the switchover?
      • About the work
      • What you will get
      • Buying additional services
      • Connecting your system
      • Troubleshooting tips
      • Questions you may have
  • Wider housing advice
    • Applying for housing
    • Homelessness
    • Domestic violence
    • Private landlords
      • Private sector leasing
      • Direct Let
      • Direct Let (out of borough)
      • Housing Association Leasing Direct
      • Landlords forum
  • News and events
    • Press Releases
    • Meetings and events
      • Hub meetings
      • Estate inspections
      • Leaseholder surgeries
      • Board meetings
      • PAG meetings
    • Resident Newsletters
    • Leaflet rack
    • Press release archive
      • Press releases 2010
      • Press releases 2009
      • Press releases 2008
      • Press releases 2007
 
You are here:
  • Barnet Homes
  • About us
  • Strategies and reports
 
  • About Barnet Homes
  • Our Board and governance
  • Strategies and reports
  • Jobs and careers
  • Involving residents
  • Professional services and consultancy

Barnet Homes

Strategies and reports 

 
 
Annual report to residents for 2010-11

Residents' Annual Report for 2010-11

 
Business Plan 2011-13

Business Plan 2011-13

 
Excellent neighbourhoods strategy

Excellent neighbourhoods strategy

 
Income Collection - Our Principles

Income Collection - Our Principles

 
Leasehold management strategy

Leasehold management strategy

 
Successful Tenancies Strategy

Successful Tenancies Strategy

 
Resident Involvement Strategy 2010 to 2013

Resident Involvement Strategy 2010-13

 
Voids Improvement Plan

Voids Improvement Plan

 
Do you care? - vulnerability training pack

Do you care - Vulnerability training pack

 
Annual Report and Financial Statements 2010-11

Annual Report and Financial Statements 2010-11

 
 

 Quick links 

Contact us

 

Report a repair

 

Pay your rent

 

Online rent account

 

Pay service charges

 

Assist alarms

 

Fresh Start

 

Home transfer

 

Get involved

 

Antisocial behaviour

 

Latest news

 

Domestic violence

 

Jobs and careers

 

Report housing fraud

 
 
 
 
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Barnet Homes Limited. Registered in England No. 04948659
Registered Office: Barnet House, 1255 High Road, Whetstone, London N20 0EJ
Barnet Homes Limited is a company controlled by the London Borough of Barnet
2012. All Rights Reserved.