The Barnet Group have recently launched an Online Balance Checks Portal accessible to Barnet Homes tenants and leaseholders. The portal enables resident to access priority services at a time convenient to them, without having to call or email us.
Key features of the portal include:
• Checking current rent or service charge account balances
• Querying your rent or service charge account
• Access to a free budget planner tool
• Requesting refunds
• Creating payment plans
Who can use the portal?
• Current Barnet Homes secure tenants (primary or joint)
• Current Barnet Homes leaseholders
Who cannot use the portal?
• Household members who are not a primary or joint tenant
• Residents living in temporary accommodation
• Non-secure tenants
• Previous tenants or leaseholders
How do I sign up to the portal?
1. Click here
2. Click ‘Register a new account’
3. Enter your email address, mobile number, tenancy reference/ service charge account number and date of birth in the relevant boxes
4. Choose a password for your account
5. Click ‘Submit’
6. A verification code will then be sent to your email address (check your junk folder if you do not receive one). Please ensure that you manually type this verification code into the portal page within 10 minutes of receiving it
If you have any questions or experience difficulties when registering for the portal, please contact our Customer Contact Team on 020 8080 6587 or at talktous@barnethomes.org.